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If your Google Home speaker group isn't working, restart your devices, make sure they are on the same network, and check your Wi-Fi connection. Check to make sure the group is properly configured in the Google Home app. If you still have trouble, restart the Google smart home device and make sure Google Assistant is activated. Is the problem only happening on certain devices, like Google Home refusing to turn on your lights? Head into the Home app and make sure that the smart device is still present on the app and functioning.
No matter what problem you’re having, the first thing you should try is restarting it. You’ve probably heard that restarting seems to fix many computer problems, and the same advice holds true here, too. This article applies to both Google Home and Google Nest speakers. On your mobile device, turn the Wi-Fi off and perform a complete shutdown. Turn your device back on and re-enable Wi-Fi, then try again. Stay close to your new device, at least within several feet, while you are connecting.
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A minor glitch or a bug can prevent the system from working properly, and a refresh can solve most of the problems. Move the speaker or display to a different location. This will rule out any interference in the area which may be causing the SSID to not broadcast properly.
This action can help prevent frequent app freezes or crashes. Make sure your device is in setup mode, which is indicated by blinking white LED lights. Try moving it away from TVs, radios, and other vibration sources. Place it on a sturdier surface and see if it helps. Home devices are known to randomly speak up, even if someone hasn’t actually activated them.
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Google Home is a user-friendly device that you can navigate using only your voice. That said, you also need an app for certain customizations such as linking the device to your account, network, and a wide range of other settings. Use another supported mobile device to set up the Google Nest or Home speaker or display.
There’s a small mute button at the back of the device. When the microphone isn’t working, the light ring of the speaker will display four yellow lights. Press the mute button again to switch the mic on. If a simple system reboot didn’t solve your issues and your device still doesn’t respond to your commands, the problem could be hardware-related.
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Here, simply enter a street address to see if it’s able to locate the home. Google Home recently learned to recognize multiple users. To take advantage, open the Google Home app, select the card that saysMulti-user is available.
Select the ‘more’ icon at the top-left of the screen. Tap the card of the device that you want to restart. Tap Security & Location Location Use location return to home screen.
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The device will turn off for a short time and then it will turn back on. This can help in minor system issues such as the device not responding to any command . A simple reboot is a cure to various issues with your devices. There’s no difference when it comes to Google Home.
If this is the case, you will need to replace the mute button switch. The sound driver of your Google Home may be broken or malfunctioning. If this is the case, you will need to replace the sound driver.
But if there's a bona fide outage at Google, all you can do at that point is hope you don't get carpal tunnel flicking all those switches like some kind of troglodyte. The solution to this one might seem like pure sorcery, but it's consistently worked for me with several speakers that would get lost right in the middle of setup. Here's what I've done to troubleshoot a Google Home that just won't connect or stay connected. Factory reset isn't the only way to resolve communication problems with your Google smart speaker. Several months after it was first reported, a community specialist noted that Google was aware of the issue, promising to get back once the team has more info on the matter. As noted by affected Nest Hub owners, not even doing a full factory reset fixes this issue.
Contact Google Support and describe your dilemma in detail. Recognizing this may warrant a dive into specific IP data, it’s always a good idea to enlist help at this point. The other way is to contact the Google Support Team from the official website and describe your issue. Some of the support members may provide a solution to your problem. Type in your home or work address depending on the location.
Con EdisonFind and choose ‘Personal info’ below the ‘Google Account settings’ section. Try to move the device to a quieter room and make some commands. If the device responds normally, then the issue is with the noise in the room. If you're using an iOS device, turn on Bluetooth.
You should see a yellow or orange light if it's turned off. The most likely reason why Google Home doesn’t respond when you talk to it is because you’re not talking loud enough. Move closer to it or permanently place it somewhere it can more easily hear you. Similar to a Google Home connection problem is the case where guests who aren't on your Wi-Fi can't connect to the device.
If you hear static or bad quality recordings contact Google Home Support. The "Contact Us" option will be in the upper right hand corner of this page. If you're having trouble connecting your Google Home to your network, other devices or the cloud, try these troubleshooting tips. This was in June 2020, but to date, there’s still no positive development regarding the Nest Hub black screen issue. And looking at even more reports, the black screen issue isn’t just limited to the Nest Hub, but also the Nest Hub Max is affected too. Apparently, the Nest Hub display stays on the G logo forever and for some users, the screen eventually turns black, leaving them with an essentially dead device.
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